Dude & Arnette | Social Media Support
Dude & Arnette are one of our first-ever clients, that have continued working with Creative Blend since 2013. They are a fascinating business, full of character. A business established in 1937 and run by the Hole family in Kent, they are the UK’s market leader in oast cowl repair, construction and maintenance. True craftsmanship, dedication and loads of interesting heritage! Apart from looking after their website, they approached us to develop a cohesive social media strategy and SEO content that would help them in future-proofing their business online.
Social Media Audit
We firstly reviewed Dude & Arnette’s social media existing presence and put together a list of opportunities and improvements. As skilled craftsmen, they have a strong eye for detail which meant they were already using great imagery on their social media accounts but lacked more strategic, lead generation updates that could support conversions. They were very active on Facebook and Instagram and we had some basic presence on Twitter.
Social Media Strategy
We put together a strategy that would focus on 80% visually enticing images and 20% promotional branded messages. Striking the balance was key, as they didn’t want to overload their audience with promotional updates. This allowed us to maintain their existing visual identity but also adding extra graphics to their feeds that would generate more exposure for their services as well as any other web content.
Social Media Support
Once we were all clear on the strategy (and what we wanted to achieve), we put together some examples of branded posts we could use (see graphic on the left) that highlighted their craft, built trust through customer testimonials and featured latest web news.
Our role moving forward focused on supporting Dude & Arnette through social media training sessions, graphic creation and overall marketing advice. This means we get to work closely together, sharing the social media updates, and coaching their Team to feel empowered taking risks while at the same time delivering results. This support approach gives the Dude & Arnette Team peace of mind they have an expert on board to support them whenever they need it, and also it gives them an extra pair of hands to reach their audiences further in a more strategic way.
Great team of people, would always recommend!
— B. Hole, Dude & Arnette
Need some help with your social media? Don’t fret – we’ve got you. Simply drop us a line or give us a call on 01273 030029 so we can find a way to support you 🙂
A little on the client
Dude and Arnette are the UK’s market leader for oast cowl manufacturing, restoration and repairs. We have been the go-to family business for oast house owners for over seven decades.
Client: Dude and Arnette
Skills: Social Media Strategy, identity creation and Support
Management Date: October 2019-to date
- Since working with Creative Blend they have become like an extension to our team. They understand our business, our audience and the work they have done has helped us grow our reach and authority. They are full of great ideas for our next steps and have helped us develop as a team in the social media sphere.
- Working with Creative Blend is great for us at Dude and Arnette, they understand exactly what we want and how we want it. Communication is quick, easy and assertive so we’re always on top. Can’t fault anyone one we’ve had contact with and we’re very happy with the work they’ve done.
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- Precise, thorough and organised are some of Grants key skills, but when you add that to a great team player and a great personality, you get the complete package. His enthusiasm is second to none, but this is also backed up with excellent results. People who work with him love him and so do his clients. A great and invaluable asset to any company.
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- Grant’s good humour and amiable character making working with him a real pleasure. Throughout the eight months working with us he showed great skill in listening to our needs, taking feedback and delivering a great result. His knowledge of design and conversion have led to strong, inventive ideas that have improved our site conversion.
- Creative blend have been an absolute joy to work with. They have been kind, supportive and efficient. The whole experience of updating our website has been fantastic and we are delighted with the end result.
- Having worked with Creative Blend for over 2 years now we have really enjoyed a great working relationship. Between our in-house team and the creative & development skills at Creative Blend, we have been able to champion some exciting new projects. This has led us to innovate with new pieces of content & developments taking place. I would highly recommend them.
- Working with Creative Blend has been fantastic. Their enthusiasm, rapid response to feedback, and their diverse skillset helped us develop effective new marketing materials, site improvements, and content/SEO initiatives. A great asset to achieving our marketing goals.