St John’s | Digital Support
The Brief
St John’s are a specialist school and college supporting young people with complex learning needs. It provides the very best in education, care and support protecting and helping those most vulnerable in our society.
Like many of our clients, St John’s were left with a website that was not user friendly and impossible for them to update. This has resulted in information becoming dated and the user experience being challenging. With no budget for a website re-design this year, St John’s appointed us to run a website surgery with key stakeholders of the website and to deliver digital support to make interim improvements.
The Approach
We worked closely with the team to set out expectations for the surgery with key stakeholders, this pre-work allowed us to quickly bring everyone on-board and make the process more efficient. We then ran a half day surgery on site. This not only allowed us to get an insight into the wonderful work they do for their learners but also quickly collate all the interim updates needed for the site, as well as help them align a future vision for usability.
We then translated all these needs into a project board to set out the next 6 months which allowed us to prioritise each request and ensure each stake-holders needs were considered. With one day’s support each month, we scheduled tasks across the next six months.
A little on the client
St John’s specialist school and college supports learners with a multitude of challenges to strive.
Client: St John’s
Skills: Website maintenence
Release Date: October 2018
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I worked with Grant and the team for the launching of my rebranded company. They were brilliant from start to finish, the website design was incredible and I was taken through it step by step with so much patience and care, so I could go on to make changes and manage it myself. I came in for some training on social media marketing with the team which was invaluable, I learnt how I wanted my ‘brand voice’ to sound through fun exercises and was given so many tips on SEO & Social Media, it was more than I’d hoped for. They have always been on the end of my panic emails & answer quickly and effectively, have even responded to my urgent ‘HELP ME!’ messages at the weekend. The fact that they have such a great ethical policy as well just put the cherry on the top really & I would never go elsewhere for anything to do with the marketing or design of my company.
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We have worked with Creative Blend for over 9 months now and during this time we have enjoyed great communication with friendly advice. This was a key feature throughout the build of our new website, which kept us informed and helped us make key decisions at each stage. We now look forward to continuing to work with them through out new digital projects!
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I have worked with creative blend for the design of my company website and rebranding of the logo. Grant and the team has been very reactive and helpful all the way throughout the process and the Creative blend team have been quick to understand various feedback and adapt this to the end product. I am very happy with their services and can recommend them.
Andrew Maude
Director at Alpine Specialist -
Precise, thorough and organised are some of Grants key skills, but when you add that to a great team player and a great personality, you get the complete package. His enthusiasm is second to none, but this is also backed up with excellent results. People who work with him love him and so do his clients. A great and invaluable asset to any company.
Gavin Willis
Managing Director at Search Seven -
Creative Blend have been generously contributing their skills, expertise and creative thinking to Love Is All We Need for the past 18 months. Their professional and friendly way of being is invaluable to us as a charity that exists on a purely volunteer and pro bono basis.
Bev Willis
Lead chair at Love is all we need -
I had the pleasure of working on a variety of web development projects with Grant and found his ability to get to the route of the problem invaluable. Grant has a natural skill for providing workable solutions through his designs, he fully understands potential technical limitations, keeps the end user at the core of his designs and is great at expressing his ideas to us non-designers. Grant is also an exceptional leader. He gives his team the freedom to explore new ideas and the support they need to see their work come to life. He’s encouraging and keen to develop their skills at any given opportunity.
Camilla Todd
Web Sales & Operations Manager TUI travel -
Grant’s good humour and amiable character making working with him a real pleasure. Throughout the eight months working with us he showed great skill in listening to our needs, taking feedback and delivering a great result. His knowledge of design and conversion have led to strong, inventive ideas that have improved our site conversion.
Joe Legate
Marketing Manager at The Thinking Traveller Ltd -
Creative blend have been an absolute joy to work with. They have been kind, supportive and efficient. The whole experience of updating our website has been fantastic and we are delighted with the end result.
Helen Palmer
Trustee at Whoopsadaisy -
Having worked with Creative Blend for over 2 years now we have really enjoyed a great working relationship. Between our in-house team and the creative & development skills at Creative Blend, we have been able to champion some exciting new projects. This has led us to innovate with new pieces of content & developments taking place. I would highly recommend them.
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Creative Blend worked with us to make our fundraising e-newsletters work harder for us. The team were easy to work with, with great communication and I’d definitely work with them again.
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Working with Creative Blend has been fantastic. Their enthusiasm, rapid response to feedback, and their diverse skillset helped us develop effective new marketing materials, site improvements, and content/SEO initiatives. A great asset to achieving our marketing goals.
