St John’s | Digital Support
The Brief
St John’s are a specialist school and college supporting young people with complex learning needs. It provides the very best in education, care and support protecting and helping those most vulnerable in our society.
Like many of our clients, St John’s were left with a website that was not user friendly and impossible for them to update. This has resulted in information becoming dated and the user experience being challenging. With no budget for a website re-design this year, St John’s appointed us to run a website surgery with key stakeholders of the website and to deliver digital support to make interim improvements.
The Approach
We worked closely with the team to set out expectations for the surgery with key stakeholders, this pre-work allowed us to quickly bring everyone on-board and make the process more efficient. We then ran a half day surgery on site. This not only allowed us to get an insight into the wonderful work they do for their learners but also quickly collate all the interim updates needed for the site, as well as help them align a future vision for usability.
We then translated all these needs into a project board to set out the next 6 months which allowed us to prioritise each request and ensure each stake-holders needs were considered. With one day’s support each month, we scheduled tasks across the next six months.
A little on the client
St John’s specialist school and college supports learners with a multitude of challenges to strive.
Client: St John’s
Skills: Website maintenence
Release Date: October 2018
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Brandon Hole
Dude & Arnette -
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Juliet Haines, Marketing Manager -
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Director at Alpine Specialist -
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Bev Willis
Lead chair at Love is all we need -
I had the pleasure of working on a variety of web development projects with Grant and found his ability to get to the route of the problem invaluable. Grant has a natural skill for providing workable solutions through his designs, he fully understands potential technical limitations, keeps the end user at the core of his designs and is great at expressing his ideas to us non-designers. Grant is also an exceptional leader. He gives his team the freedom to explore new ideas and the support they need to see their work come to life. He’s encouraging and keen to develop their skills at any given opportunity.
Camilla Todd
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Trustee at Whoopsadaisy -
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